RiNet

The intranet that arrives already working — and grows with your business from day one.

There's a folder somewhere in your business that only one person really knows how to use.

Actually, there are probably several.

There's the shared drive that started as a tidy filing system and is now 40,000 files arranged in a way that made sense in 2021. There's the spreadsheet that tracks the weekly QC results — but David manages it, and when David was on holiday in June nobody could remember which tab was which. There's the Teams channel where someone posted the updated shift rota four months ago, and it's technically still there if you scroll far enough.

None of this is anyone's fault. It's just what happens when a business grows into a collection of workarounds rather than a proper system.

RiNet is the proper system.

What does RiNet do?

• A fully working intranet framework, deployed on your network or hosted by us
• User accounts, roles and permissions — all set up before anyone logs in for the first time
• A dynamic menu system that automatically adds new pages as they're built
• Role-based access control, so staff only see exactly what they're supposed to see
• Custom applications — QC inputs, shift scheduling, purchase orders, dashboards — built to your exact workflow and no one else's
• A built-in help system across three tiers: end users, managers, and developers
• LaunchAssist — a feedback panel that lives on every new page until it's formally signed off
• A What's New system that walks every user through every update, the moment it lands
• On premise or cloud-hosted. Multi-tenant ready. Yours from day one.

The blank intranet problem — which RiNet doesn't have

Most companies that go looking for an intranet end up with one of two things. Either a massive, expensive platform that does far too much and takes six months to configure — or a blank canvas that needs a developer just to produce a login screen.

RiNet is neither.

When RiNet is deployed — whether that's on your own servers or hosted by us — it arrives with everything already wired up. Authentication, session handling, user accounts, groups, roles, a responsive UI, and a menu system that actually works. Not a prototype. Not a demo environment. A live system that your staff can use on day one.

The blank intranet problem doesn't apply here, because RiNet is never blank.

Your applications, your workflow — not ours

The foundation is standard. What goes on top of it is entirely yours.

Tell us what your business does — what data needs capturing, what schedules need managing, what reports need generating, what approvals need tracking — and we build those as custom pages inside RiNet. A quality control input form. A shift scheduling module. A purchase order system. A live production dashboard. Whatever your operation actually runs on.

The clever part is what happens when a new page is ready. You don't need to update the menu or configure the permissions yourself. RiNet handles it. The moment a new module is added, the menu entry appears for the right roles, the navigation updates itself, and the page is accessible to exactly the people who are supposed to see it — and nobody else.

If your business changes — and they all do — new modules slot in the same way. No rebuilding. No restructuring. Just a new page on a foundation that was built from the start to grow.

Before any page goes live, everyone gets a say

One of the things that goes wrong most often in any software project is the feedback loop.

Something gets built, someone uses it, they notice it doesn't quite work for how they actually do things, and then begins the email thread. Or the Teams message. Or — worse — the verbal conversation that nobody wrote down and that the developer never quite received.

RiNet has a different approach to this. During development, every page that isn't fully signed off carries a built-in feedback panel called LaunchAssist. It sits right there on screen, in context, where the actual work happens. Managers, end users, stakeholders — anyone who needs to review a page can flag an issue, suggest a change, or mark something as resolved without leaving the page, without sending an email, and without anyone needing to remember what was said in which conversation.

Each piece of feedback goes directly to the developer. Replies come back the same way. When everything on a page has been resolved and approved, the panel disappears. The page is live. Nobody has to send a "we're good to go" email, because the system already knows.

Help that knows who you are

Most intranets have a help page. RiNet has a help system.

The difference matters. A help page is usually a document written for whoever built the software, not the person who has to use it on a Monday morning when something isn't working and they have forty other things to deal with.

RiNet's built-in Help Centre is split across three tiers: end users, managers, and developers. What you see depends on who you are. An end user isn't shown the technical documentation. A manager isn't wading through entry-level how-tos. A developer has exactly the reference material they need, linked to the specific module they're working on.

All of it is searchable. All of it is updated as the system grows. And it lives inside the platform itself — so there's no hunting through a shared drive for the right document from the right month.

When something changes, nobody is left guessing

The other thing that tends to go quietly wrong with internal software is what happens when something changes.

A new feature arrives. The developer knows about it. Maybe one or two people who were involved during development know about it. The other forty-three people who log in every morning find out the hard way — by stumbling across something unexpected, by asking a colleague, or by calling someone because a button appeared that wasn't there yesterday.

RiNet has a What's New system built in. Every update comes with a versioned changelog — a clear, readable list of what changed, what was fixed, and what's new. When users log in after an update, they see it on screen before they get to anything else. Role-filtered, so they're only shown what's relevant to them. Dismissed per person once read, so nobody sees it twice.

Everyone knows what changed. Nobody is guessing. And the next time someone asks "when did that get added?" — the answer is already in the system.

On your servers, or ours

RiNet works both ways.

If you have a server and you want the system on your own network — internal only, behind your own infrastructure — we deploy it there. Your data stays where you decide it stays. If you'd rather not think about hosting at all, we take care of that. Cloud-hosted, maintained by us, accessible from anywhere your staff need to be.

The system is the same either way. The choice is yours, and it's a real choice — not a workaround.

Multi-tenant by design as well, which means if you need one system running across multiple sites, multiple divisions, or multiple clients — that's not an afterthought. It's in the foundations.

Find Out More About RiNet

RiNet is part of the RiCollection

There is so much more to Richah and its called the RiCollection — our ever growing portfolio of software we've built to run alongside the work we do for ourselves and for our clients. You can view the full collection here (and be sure to keep coming back as it keeps growing!)

The Ri Collection

Here are just some of the apps within the Collection:-

RiWord — Hands-free computing, properly done. RiWord listens to your voice and turns it into action: reading your taskbar, opening your apps, pasting text where you need it, searching the web, and transcribing speech so you never have to stop what you're doing just to type something.

Visit RiWord

RiCreate — Content for your website and your social media, generated from what's actually on your Richah website. It reads your existing content, understands your business, and produces copy that sounds like you. No generic prompts, no starting from a blank page — just content that fits.

Visit RiCreate

RiMail — The email engine that ties the Richah suite together. Design branded templates with AI, configure your mail profiles, and then let any of your systems send professional, on-brand emails through a single API call. One setup, consistent emails, everywhere.

RiCheck — Peace of mind for the things running in the background. RiCheck keeps an eye on your tasks, services, and processes, and records the exact moment anything stops. So when something goes wrong overnight, you're not guessing what happened — you already know.

RiOrganise — Put your private work and team projects in one spot so you can stop jumping between five different apps all day. Boards, notes, calendars, chat, time tracking, invoicing, an encrypted vault — all in one place, all under your control.

Visit RiOrganise

And that's just a small part of what is in the RiCollection Portfolio. And if we haven't built it yet? Well, if you've spent the last ten minutes reading this and thinking "yes, but what about..." — that's exactly the conversation we want to have. Get in touch, tell us what your business looks like and what it needs, and let's build the solution.

Get In Touch